“SHE’S ON TOP OF IT”
by Michael Houlihan & Bonnie Harvey | Business Blog
People ask us how to know when administrative people “own” their jobs. What behavior convinces us that we can depend on them? How do we know when they take responsibility for the outcomes related to their performance? When can we stop worrying about them and stop... BEEN THERE, DONE THAT, GOT THE TEE-SHIRT!
by Michael Houlihan & Bonnie Harvey | Business Blog
There’s a new, free resource for sage business advice that’s fun, entertaining, contemporary, and informative. It’s Ken Rutkowski’s Business Rockstars radio talk show. When we were in LA last week, Ken invited us on his show. We shared some of our own experiences with... AMERICAN PIE – CHINESE PAN
by Michael Houlihan & Bonnie Harvey | Business Blog
As we approach the nation’s 236th year of independence from England and thereby Europe, we find ourselves glued to the financial news out of Europe like we were still part of it. And we are, more than ever. We worry about the economies of China and Russia as if... DECIDE WHETHER YOU WANT TO MAKE A STATEMENT OR A DEPOSIT
by Michael Houlihan & Bonnie Harvey | Business Blog
If you want to make a statement, tell them what you want to say. If you want to make a deposit, tell them what they want to hear. Sounds simple enough, but what do they want to hear and who are they anyway? Every successful business learns eventually that there are a... BUILD A SQUARE HOLE FOR A SQUARE PEG
by Michael Houlihan & Bonnie Harvey | Business Blog
People always ask us what we look for in a job applicant because we had such a great staff. Sure, we looked at qualifications, but we looked beyond that. We wanted people who were not only qualified, but also had foundational qualities we could build upon. We wanted...