Most companies want to keep their core values statement as politically neutral as possible. They consider “political” issues those that have been politicized, even if they are more a matter of survival and security. For instance, a company may use a term like “fairness” but not take a public stand on massive deportation, even though they have employees whose families would be impacted. They want to play it “safe.”

Companies may use terms like “integrity” but have a huge carbon footprint. Or they may say they are an “environmentally conscious” company, but their product comes in a single-use plastic container.  Is it “ethical” to damage the environment to make a buck? At some point your company may be called upon to take a public stand. You don’t want to be put to the test trying to justify your apparent two-faced stance.

When we were building the Barefoot Wine brand, we decided to support several non-profit conservation groups that were, at the time, considered to be radicals with intentions to damage the economy. They included The Surfrider Foundation that was cleaning beaches and the ocean, The League to Save Lake Tahoe that was keeping pollution out of the lake, the Mono Lake Committee that was supporting the restoration of Mono Lake and the Mono Basin, which meant reducing water consumption in the greater L.A. Metro.

We were advised against “taking sides” on these “political issues.” We were admonished that people who made their money polluting and destroying the environment wouldn’t buy our brand if we took such a stand. In 1990 during the AIDS crisis we came out in favor of LGBT rights. Again, we were admonished not to take sides on such a “political” issue.

Turns out we were on the right side of history, but also we gained a big advantage in the marketplace with these marginalized groups. They saw us as early supporters and as a result, they became loyal customers and advocates. Was it risky? Yes. Did we suffer some push back? You bet! But the detractors eventually became supporters as they “evolved” and became better educated over time. And for us, as a new product, we needed customers even if it meant that some people disagreed with our stance. The one’s who agreed created our solid customer base.

Today, when you realize that you are dependent on selling your products to folks who are being marginalized by race, religion, or sexual preference, can you really afford to remain silent and play it safe? Is your company’s silence on these issues “ethical?” Is it even good business?

It’s time for companies to takes another look at those “values” they have hanging in the reception area. It is time for companies to take a stand and perform according to their values, rather than merely stating them on a plaque. Their customers are looking more closely now to justify their spending choices with companies that share their values. And employees are concerned about the real values demonstrated by the company that gives them their paychecks.

It’s time for companies to build a strong and loyal customer base by taking a stand on the issues that affect their customers and employees. Why risk losing business with corporate silence to a competitor who sees the advantage of speaking out?

Who We Are

Michael Houlihan and Bonnie Harvey co-authored the New York Times bestselling business book, The Barefoot Spirit: How Hardship, Hustle, and Heart Built America’s #1 Wine Brand. The book has been selected as recommended reading in the CEO Library for CEO Forum, the C-Suite Book Club, and numerous university classes on business and entrepreneurship. It chronicles their humble beginnings from the laundry room of a rented Sonoma County farmhouse to the board room of E&J Gallo, who ultimately acquired their brand and engaged them as brand consultants. Barefoot is now the world’s largest wine brand.

Beginning with virtually no money and no wine industry experience, they employed innovative ideas to overcome obstacles, create new markets and forge strategic alliances. They pioneered Worthy Cause Marketing and performance-based compensation. They built an internationally bestselling brand and received their industry’s “Hot Brand” award for several consecutive years.

They offer their Guiding Principles for Success (GPS) to help entrepreneurs become successful. Their book, The Entrepreneurial Culture: 23 Ways To Engage and Empower Your People, helps corporations maximize the value of their human resources.

Currently they travel the world leading workshops, trainings, & keynoting at business schools, corporations, conferences. They are regular media guests and contributors to international publications and professional journals. They are C-Suite Network Advisors & Contributing Editors. Visit their popular brand building site at www.consumerbrandbuilders.com.

To make inquiries for keynote speaking, trainings or consulting, please contact sales@thebarefootspirit.com.

The post Are Your Company Values Shared by Your Customers and Employees? appeared first on The Barefoot Spirit.

As we’ve said many times before, it’s not the quality of the product, the price, or the demand so much as it is mastering the distribution and timing.

They say you can move the Queen Mary if you exert enough pressure over time. You can push with all your might for years and then, at last, slowly, it begins to move! You finally overcame the momentum and you are gaining traction. What if you gave up and stopped pushing after the first year?

We read in Entrepreneur, Fast Company, and Inc. magazines about seemingly overnight start-up successes. It almost looks easy. It seems like you can have instant success with just the right product at just the right time. Although there are some examples of that kind of success, it’s the less glamorous, and unheralded, “get rich slow schemes” that are more common, and more dependable.

The number-one ingredient in start-up success is not necessarily the great idea, the great price, or even the great demand. It is tenacity!

Here are 5 Tenets of Tenacity:

1) Deferred Gratification. Sometimes you work 12 hours a day and weekends just to get your idea off the ground. You may even have to forgo vacations in the early stages. Take advantage of pop-up social opportunity? Forget about it.

2) Belief in your Concept. When you are new or different, you’ll be hard pressed to find people in the distribution channels that will give you a shot. You have to hold onto a deep-seated belief in your product and its eventual success. You have to constantly imagine your customer enjoying your product even when others try to discourage you.

3) Focus. Understanding your priorities is job one. As events unfold and the hoops you have to jump through present themselves, it’s easy to get distracted. Keep your eye on your goal and focus on the big picture. The details are tedious, frustrating, and take time, but the realization of your vision is well worth the struggle.   

4) Support. Gain encouragement from the ever-increasing number of supporters you attract along the way. Starting out small, the positive feedback you get from even a relatively few happy customers will give you the confidence to press on. The support you get from other businesses that have an interest in your success will validate your concept.

5) Progress. Yes, it may take a lot longer that you thought, but you are making progress albeit ever so humble. Each little victory is one step closer to your goal. There’s nothing like actual sales to demonstrate the viability of your product. And every mistake you make, if treated as a learning experience, will improve your chances of success.

Today, tenacity has many fashionable names, like drive, charge, and the right stuff, but whatever you call it, it’s just plain old stick-to-it-ness. Starting a new business is easy and fun. But once you discover the surprising amount of time, hard work, and sacrifice necessary, it’s your tenacity that will see you through. And when you do succeed, try not to laugh when they say, “Wow! That idea just took off!”

Who We Are

Michael Houlihan and Bonnie Harvey co-authored the New York Times bestselling business book, The Barefoot Spirit: How Hardship, Hustle, and Heart Built America’s #1 Wine Brand. The book has been selected as recommended reading in the CEO Library for CEO Forum, the C-Suite Book Club, and numerous university classes on business and entrepreneurship. It chronicles their humble beginnings from the laundry room of a rented Sonoma County farmhouse to the board room of E&J Gallo, who ultimately acquired their brand and engaged them as brand consultants. Barefoot is now the world’s largest wine brand.

Beginning with virtually no money and no wine industry experience, they employed innovative ideas to overcome obstacles, create new markets and forge strategic alliances. They pioneered Worthy Cause Marketing and performance-based compensation. They built an internationally bestselling brand and received their industry’s “Hot Brand” award for several consecutive years.

They offer their Guiding Principles for Success (GPS) to help entrepreneurs become successful. Their book, The Entrepreneurial Culture: 23 Ways To Engage and Empower Your People, helps corporations maximize the value of their human resources.

Currently they travel the world leading workshops, trainings, & keynoting at business schools, corporations, conferences. They are regular media guests and contributors to international publications and professional journals. They are C-Suite Network Advisors & Contributing Editors. Visit their popular brand building site at www.consumerbrandbuilders.com.

To make inquiries for keynote speaking, trainings or consulting, please contact sales@thebarefootspirit.com.

The post Gaining Traction in the Marketplace takes Tenacity and Focus appeared first on The Barefoot Spirit.