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The Top 5 Challenges to Going Global

Michael Houlihan & Bonnie Harvey — Thu, 26 Feb 2015 18:09:28 +0000

As our world gets smaller, more and more entrepreneurs are going global. But just what does that mean in terms of entrepreneurship? Sure, it seems easy enough when you market through e-commerce. It’s almost a given that you will be selling internationally as the internet seems to be boundless. But what if you are selling a real product with dimensions and weight? Now you are selling a product in international commerce. You can get degrees in international commerce, but if you are like us, you may find yourself thrown into it, especially if your product is a hot seller in the US. We are often asked what where the main challenges we faced selling internationally. Here is our short list for you to consider:

Compliance. Make sure that you or your agent is licensed to do business in the foreign country with all the various agencies that require licensing. Labeling is a big deal. Most countries want metric weights and measures, and many want terms in their own language. Your US trademark won’t protect you there. You’ll need a trademark in each country in which you intend on doing business. In fact, you may have to buy out a trademark sitter who isn’t even producing a product but has your mark already registered in that country.
Shipment. Find a freight forwarder who specializes in your type of product. They should know the myriad of documents required. When using ocean-going freight, be sure to account for the time necessary to make the journey. You may well be shipping weeks in advance to prevent run outs. Most international shipping is done in 20-foot containers that hold 850 to 1,050 cubic feet. For the most part, your pricing and quantities are based on this. You may want to use refrigerated cargo shipping containers to transport your temperature sensitive items.
Receivables. Extending credit is always a big risk. You are not likely to take buyers to court in a foreign country and they know it. The instrument that we used successfully is a Letter of Credit which works very much like an escrow account. It’s written on a US bank with orders to pay you upon the presentation of certain documents, one of which is a signed ocean-going bill of lading which proves the goods have left the US.
Duties and Dollars. Import duties are usually due before the goods can leave the dock of first landing. Depending on your type of product and the political situation, the other country’s import taxes and tariffs will vary widely. In some countries you can ship your goods to a duty-free zone within the destination country and maintain possession of them in your name until they are removed by you or your buyers, at which time the taxes are due. Even with the ever-changing exchange rates, your foreign buyer wants long-term stable pricing.
Brokers. International brokers will approach you at trade shows and ask for the rights and the exclusive to a foreign market. They may offer to take care of all the details. They will work on a percentage of sales. Be careful! You don’t want to give the exclusive to a non-producer who just wants all sales to go through them. We found few who will actually go out into the market and merchandise products at retail. Sometimes it’s much better to invest in your own sales representative in that country.

Selling to a global market is challenging. If you can master the 5 steps here, you will be well on your way to successfully selling internationally!

Who We Are

Michael Houlihan and Bonnie Harvey co-authored the New York Times bestselling business book, The Barefoot Spirit: How Hardship, Hustle, and Heart Built America’s #1 Wine Brand. The book has been selected as recommended reading in the CEO Library for CEO Forum, the C-Suite Book Club, and numerous university classes on business and entrepreneurship. It chronicles their humble beginnings from the laundry room of a rented Sonoma County farmhouse to the board room of E&J Gallo, who ultimately acquired their brand and engaged them as brand consultants. Barefoot is now the world’s largest wine brand.

Beginning with virtually no money and no wine industry experience, they employed innovative ideas to overcome obstacles, create new markets and forge strategic alliances. They pioneered Worthy Cause Marketing and performance-based compensation. They built an internationally bestselling brand and received their industry’s “Hot Brand” award for several consecutive years.

They offer their Guiding Principles for Success (GPS) to help entrepreneurs become successful. Their book, The Entrepreneurial Culture: 23 Ways To Engage and Empower Your People, helps corporations maximize the value of their human resources.

Currently they travel the world leading workshops, trainings, & keynoting at business schools, corporations, conferences. They are regular media guests and contributors to international publications and professional journals. They are C-Suite Network Advisors & Contributing Editors. Visit their popular brand building site at www.consumerbrandbuilders.com.

To make inquiries for keynote speaking, trainings or consulting, please contact sales@thebarefootspirit.com.

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Tailor Your Message to What Your Audience Wants to Hear

Michael Houlihan & Bonnie Harvey — Mon, 18 Jun 2012 17:11:17 +0000

If you want to make a statement, tell them what you want to say. If you want to make a deposit, tell them what they want to hear. Sounds simple enough, but what do they want to hear and who are they anyway?

Every successful business learns eventually that there are a whole lot of folks between them and their end-user. Each one wants to hear a different message for a different reason. Sometimes we get so excited about our new idea and how well it will go over with the general public that we forget how essential it is to get it to them. Focusing on the benefits to your end-user is fundamental, but don’t forget all the other folks in between and what each of them wants to hear.

“What’s in it for me?” is the question they all want you to address. It may surprise you that it has little to do with those end-user benefits you are so excited about. Research, experience, questioning and listening can tell you what they want to hear.

Your own staff may want to hear how they will share in your success. They may want to hear about the incentive programs, benefits, working conditions, days off, and advancement opportunities. They may also want to hear how your idea will make the world a better place. They want to hear about your previous successes and your ability to weather a storm.

All your middle men want know how your product improves their strategic position versus their competition, how you are going to help them sell it, how they can get it for less, and how much you have budgeted for marketing. They want to know who will buy it and why.

If you depend on retailers, they will want to hear how your product fits into their existing categories, what kind of point-of-sale promotional materials you have, and what kind of a warranty you provide. They want to know that you have a representative in their area. They also want to hear how you will send customers to them to buy your product.

Your idea may be a game changer, but are they ready to play a new game? Sometimes pioneering a new concept can take years to catch on. Your initial buyers may buy for reasons you never dreamed of. If you are changing the world, get ready for some missionary work and some unlikely initial customers. Be ready to change your message to stay relevant with the market as it is now and as it changes.

Does your product weigh a lot or is it inexpensive? That’s all the more reason to be ready with multiple messages. Internet product sales, with the exception of downloads, require shipping whether or not it’s included in the price. Somebody pays for it. Most heavy or inexpensive items can’t compete with conventional brick and mortar store pricing because of shipping costs. If that sounds like your product, you likely will want to go through the general retail market. Identify what each person between you and your end-user wants to hear, and give them what they want.

Don’t just make a statement, make a deposit!

Who We Are

To make inquiries for keynote speaking, trainings or consulting, please contact sales@thebarefootspirit.com.

The post Tailor Your Message to What Your Audience Wants to Hear appeared first on The Barefoot Spirit.