Michael Houlihan & Bonnie Harvey

Distribution: The Distance between a Great Product and a Sale – Part 1

Good ideas are like belly buttons – everyone has one - you have to push to get it going, then… Read More

13 years ago

Your Customer Service Department is much more than Complaint Resolution

Ever since the beginning of Return Desks and 800 numbers, companies have become more directly accountable to their consumers for… Read More

13 years ago

5 Business Courtesies to Increase Your Credit

  The impression you and your company make on your buyers and business associates is what keeps them coming back… Read More

13 years ago

Check out this great movie presented by the Barefoot Wine and Bubbly Team

Check out this great movie presented by the Barefoot Wine and Bubbly Team.  As the Founders of the Barefoot Wine… Read More

13 years ago

7 Tips to Maximize Your Human Resources

Does your company regard its staff as a commodity, information as a currency, and operate on a need-to know basis?… Read More

13 years ago

Hire the Old Guy

Does your company suffer from the “not invented here” syndrome? Many companies believe all the answers must originate from within.… Read More

13 years ago

The Easiest Way to Lose your Customer

If you think all you’re selling is a product, think again. In order to continue to do business with your… Read More

13 years ago

The 8 Principles of Successful Outsourcing

For the most part, there is usually no shortage of products. There is, however, a big shortage of Purchase Orders.… Read More

13 years ago

Follow Up or Foul Up

Today most people are so busy they shudder at anything new coming across their desks. If they can say no,… Read More

13 years ago

Straight Up

When you look at the earth from space, or even your city from an airplane, you can’t help but think… Read More

13 years ago