Business Blog

“Tomorrowland” Pitches Optimism Over Pessimism

The movie “Tomorrowland” deals with a subject we think should be more common on the big screen: optimism vs. pessimism.… Read More

10 years ago

Small Business Forum Radio Interview

Michael was interviewed on Small Business Forum Radio by host, Tony Wilkins. To listen to the interview, please click the… Read More

10 years ago

American Business Ethics are Based on Good Business

We are often asked to speak about the financial advantages of American entrepreneurial practices when we speak to people in… Read More

10 years ago

Grape Encounters Radio Interview

We were interviewed on Grape Encounters Radio by host David Wilson. To listen to the interview, please click the play button… Read More

10 years ago

Know the Difference Between Customer Service and Complaint Resolution

The Entrepreneurs’ Organization recently posted one of our blogs on their website on how to “Know the Difference Between Customer… Read More

10 years ago

Millennials Want a Positive Company Culture

Seems like every week there’s a new report out on Millennials. The latest one from the management consulting firm Accenture… Read More

10 years ago

Entrepreneurs’ Organization – 7 Ways to Improve Your Business Communication

The Entrepreneurs' Organization recently posted one of our blogs on their website about "7 Ways to Improve Your Business Communication."… Read More

10 years ago

Saving Customers and Reputation Trumps Efficiency

You'd think that saving customers and protecting your company's reputation would be more important than rigid adherence to cookie-cutter scripts… Read More

10 years ago

Critical Mass for Business Radio

We were interviewed by Ric Franzi on his radio show, Critical Mass for Business. To listen to the interview, please… Read More

10 years ago

Standing on Ceremony Can Lose the Sale

Sometimes you can do everything right and still lose the sale. Why? Because the buyers simply don’t like you or… Read More

10 years ago