The simple accommodations you make for your coworkers, boss, customers, and vendors cost you nothing, but give you a subtle… Read More
We often hear, “Oh, we’re B2B (business-to-business), so we don’t have to worry about customers at the general public level.”… Read More
We’ve been asked who we write for and why. The answer can be found in how we write. We learned… Read More
Job descriptions seem to have a certain amount of authority built into them. They can describe the job for the… Read More
Some people have to be forced to take vacation. Some even feel guilty or “irresponsible.” Others rack up unused vacation… Read More
One of the most effective and often over-looked resources to build and grow your business is strategic alliances. “Partnerships” with… Read More
Probably the most frustrating part of business today is our total dependence on our computers. It’s a true love-hate relationship.… Read More
In this two part series we are addressing service businesses. Last time we identified a way of classifying your clients… Read More
Over half of all businesses are service businesses. These industries include many professions from legal and engineering to hair cutting and… Read More
When you build a house, the foundation must be laid strong and straight. If it’s not, the framers try to… Read More