In most large companies, the customer service department is strictly for complaint resolution. Companies usually relegate customer service to the… Read More
The entrepreneurial spirit is the spirit of the entire team, and is represented by their commitment to customer service, resourcefulness,… Read More
"Sales? That's not my job." It’s not how you get the entrepreneurial spirit. It’s how you lose it! Companies can… Read More
It’s not how you get the entrepreneurial spirit. It’s how you lose it! Every garage startup must have the entrepreneurial… Read More
One of the wisest questions any startup could ask is, “What should I be looking for in an investor?” Wise… Read More
When you are a startup entrepreneur, you must hire those who are production driven and not attendance driven. Brian Tracy… Read More
KNOW THE DIFFERENCE BETWEEN CUSTOMER SERVICE AND COMPLAINT RESOLUTION These days, most companies have anything ranging from one person to… Read More
We all want to see our businesses prosper in the New Year. We want our products and services to become… Read More
Every company wants to stay relevant and be in the forefront of their industry. This requires an imaginative staff creating… Read More
We can’t have a cop on every corner or a regulator in every office. At some point we must rely… Read More