Customer

Why Brand integrity Matters and How to Get It

There’s so much noise out there, you don’t have the luxury to try to be all things to all people.… Read More

5 years ago

Casting About or Fishing Where the Fish Are

One of the biggest challenges that entrepreneurs face is not coming up with a good idea as much as it… Read More

6 years ago

Acknowledgement, Confirmation, and Status Reporting Demonstrate Responsibility

A Classic Case of a Lack of Acknowledgement & Confirmation Our friend recently graduated with an advanced degree in Nursing.… Read More

6 years ago

Are You Ready to Be Your Own CEO? – 7 Steps You’ve Got to Take

With the accelerating rate of disruption out there these days, it makes you wonder if all of us will be… Read More

7 years ago

The 7 Tenets of The Barefoot Startup

According to Forbes, 90% of all new businesses fail. Why is the rate so high with so many great ideas?… Read More

7 years ago

Small Business Creates the Most Jobs and Does Most of the Training

Last week was National Small Business Week. Every year at this time the North Florida Small Business Development Center at… Read More

7 years ago

Terms That Can Hurt Your Business and Undo Your Good Will

You won’t get too much argument against the proposition that an excellent customer experience results in return customers, loyalty, and… Read More

8 years ago

Be an Entrepreneurial Job Applicant – A Message to Grads

If you are a recent college grad, you may be hitting the employment market about now. You may think you… Read More

8 years ago

Organizations That Say They Want an Entrepreneurial Culture Need to Walk the Talk

Every day we hear companies, organizations, and institutions say they “want to hire people with entrepreneurial DNA.” They all say… Read More

8 years ago

Label Damage Screams “Damaged Goods” to Your Customer

In the packaged consumer goods industry, the condition of your label telegraphs the condition of your goods. Even though it… Read More

8 years ago