Customers

Sell the Positive Emotion Your Product or Service Can Bring

In this digital age, when so much is sold on line, we are in a race to the bottom pricewise.… Read More

8 years ago

Impulse Buying in Retail Stores is Exciting for Everyone

Online shopping for the Holidays is great fun! You avoid the crowds and can usually get your entire gift list… Read More

8 years ago

Don’t Block Good Ideas from Getting to You!

Often the best ideas to solve problems, cut costs, and improve sales come from your own people - but they… Read More

8 years ago

The Entrepreneurs Radio Show Interview

We were interviewed on "The Entrepreneurs Radio Show" by host, Travis Jenkins. In this interview, you will find out: How… Read More

9 years ago

How to Turn Your Customers into Advocates Using the Discovery Process

You love sharing a new restaurant or hiking trail with your friends, right? It’s part of human nature to want… Read More

9 years ago

INC – 9 Clients You Should Fire Immediately

Some customers simply aren't worth the effort and then take time and energy from customers who deserve and will appreciate… Read More

9 years ago

Become Indispensable by Taking Responsibility for Your Performance

Successful entrepreneurs and their team members take responsibility for their own performance and the performance of others upon whom they… Read More

9 years ago

Training Magazine

KNOW THE DIFFERENCE BETWEEN CUSTOMER SERVICE AND COMPLAINT RESOLUTION These days, most companies have anything ranging from one person to… Read More

9 years ago

Saving Customers and Reputation Trumps Efficiency

You'd think that saving customers and protecting your company's reputation would be more important than rigid adherence to cookie-cutter scripts… Read More

10 years ago

World’s Greatest Sales Pitch: I Can Help You Sell Your Product!

Everything is dependent on sales. There is no better justification for salaries, offices, production facilities, or even products. With enough… Read More

10 years ago