Positive Company Culture is critical to Growth and Survival – Part 2
CUSTOMER SERVICE AND STAFF ACKNOWLEDGEMENT ARE ESSENTIAL
A company survives and grows due to sales and the loyalty of customers and staff. Sales are based on price, value, dependability, integrity, availability and perception. The basis of perception is image, networking, and more recently, the transparency of the producer....
Positive Company Culture is Critical to Growth and Survival – Part 1
GENEROSITY AND PERMISSION ARE A GOOD START
Company culture has a direct bearing on sales, and the survival and growth of a company. We have mentioned it before but think it is such an important factor in company success that we want to expand upon it here in a three part series on the original Barefoot company...
Making Mistakes Right
DON’T WASTE A PERFECTLY GOOD MISTAKE!
Everybody makes mistakes, so why not take advantage of them? If your company culture does not give permission to make mistakes, your staff will hide them. They’ll want to ‘fix’ it fast and hope you never find out. They may be the only ones who know how to fix it, and...
Listen to and Learn from your Sales Staff
5 WAY TO PROTECT YOUR SALES FROM "COST SAVING" SUGGESTIONS
In the previous post we examined some of the ways your well-meaning office, marketing, production and accounting staff may come up with “cost-saving” suggestions than can actually hurt sales. When little things go missing or the package gets simplified in the name...
Beware of “Money Saving” Suggestions from Your Non-Sales Staff
DON'T JUST DO IT!
Let’s start by realizing that there are really only two divisions in every company, Sales and Sales Support. Since Sales Support includes everyone not in Sales, Sales Support consists of Production, Accounting, Marketing, and so on. Without sales there is simply no...
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