Customer

4 Reasons Why Social Responsibility Is Profitable4 Reasons Why Social Responsibility Is Profitable

4 Reasons Why Social Responsibility Is Profitable

We feel compelled to weigh in on the sensationalized debate over whether or not your business needs a social mission.… Read More

9 years ago
3 Types of Hype to Fight3 Types of Hype to Fight

3 Types of Hype to Fight

When you start a business, it seems like the hype-type descend on you like the plague. You file for a license, a… Read More

9 years ago
The Customer Experience is Trumped by the 800 Number ExperienceThe Customer Experience is Trumped by the 800 Number Experience

The Customer Experience is Trumped by the 800 Number Experience

You’ve done everything right as a producer. You’ve given your customer compelling advertising, stellar reputation, and third-party endorsements to put… Read More

10 years ago
7 Ways to Spot Entrepreneurial DNA – Part 27 Ways to Spot Entrepreneurial DNA – Part 2

7 Ways to Spot Entrepreneurial DNA – Part 2

  How do you spot the candidate with entrepreneurial DNA? Here’s part 2 of our discussion on the 7 things… Read More

10 years ago
You Can’t Teach Entrepreneurship Without Sales TrainingYou Can’t Teach Entrepreneurship Without Sales Training

You Can’t Teach Entrepreneurship Without Sales Training

At the recent International Conference on Small Business (ICSB) World Conference on Entrepreneurship  in Dublin Ireland, the Asian delegates gave Michael… Read More

11 years ago
Customer Service Trumps PriceCustomer Service Trumps Price

Customer Service Trumps Price

Brian Tracy, our mentor and author of more than 60 books on business and sales, says if you really want… Read More

12 years ago
Build Your Business using Guiding Principles – Part 2Build Your Business using Guiding Principles – Part 2

Build Your Business using Guiding Principles – Part 2

Ever wonder what goes through a creditor’s mind when they decide whether or not to give you credit? Creditors, like… Read More

12 years ago
Mayans Under Investigation! World Doesn’t End!Mayans Under Investigation! World Doesn’t End!

Mayans Under Investigation! World Doesn’t End!

According to some interpreters of the Mayan calendar, the world was supposed to end December 21st 2012. We wonder if… Read More

12 years ago
World’s Best Sale Pitch: “My Product will help you Increase Sales”World’s Best Sale Pitch: “My Product will help you Increase Sales”

World’s Best Sale Pitch: “My Product will help you Increase Sales”

We’ve spent over two decades in sales, and it’s true - nothing happens until the sale is made. We have… Read More

13 years ago
Gaining Traction in the Marketplace takes Tenacity and FocusGaining Traction in the Marketplace takes Tenacity and Focus

Gaining Traction in the Marketplace takes Tenacity and Focus

You may hear about a brand that “just took off.” From our perspective, very few brands just take off. What’s… Read More

13 years ago