Customer

4 Reasons Why Social Responsibility Is Profitable

We feel compelled to weigh in on the sensationalized debate over whether or not your business needs a social mission.… Read More

9 years ago

3 Types of Hype to Fight

When you start a business, it seems like the hype-type descend on you like the plague. You file for a license, a… Read More

9 years ago

The Customer Experience is Trumped by the 800 Number Experience

You’ve done everything right as a producer. You’ve given your customer compelling advertising, stellar reputation, and third-party endorsements to put… Read More

10 years ago

7 Ways to Spot Entrepreneurial DNA – Part 2

  How do you spot the candidate with entrepreneurial DNA? Here’s part 2 of our discussion on the 7 things… Read More

10 years ago

You Can’t Teach Entrepreneurship Without Sales Training

At the recent International Conference on Small Business (ICSB) World Conference on Entrepreneurship  in Dublin Ireland, the Asian delegates gave Michael… Read More

10 years ago

Customer Service Trumps Price

Brian Tracy, our mentor and author of more than 60 books on business and sales, says if you really want… Read More

12 years ago

Build Your Business using Guiding Principles – Part 2

Ever wonder what goes through a creditor’s mind when they decide whether or not to give you credit? Creditors, like… Read More

12 years ago

Mayans Under Investigation! World Doesn’t End!

According to some interpreters of the Mayan calendar, the world was supposed to end December 21st 2012. We wonder if… Read More

12 years ago

World’s Best Sale Pitch: “My Product will help you Increase Sales”

We’ve spent over two decades in sales, and it’s true - nothing happens until the sale is made. We have… Read More

12 years ago

Gaining Traction in the Marketplace takes Tenacity and Focus

You may hear about a brand that “just took off.” From our perspective, very few brands just take off. What’s… Read More

12 years ago