Making Mistakes Right
DON’T WASTE A PERFECTLY GOOD MISTAKE!
Everybody makes mistakes, so why not take advantage of them? If your company culture does not give permission to make mistakes, your staff will hide them. They’ll want to ‘fix’ it fast and hope you never find out. They may be the only ones who know how to fix it, and...
Listen to and Learn from your Sales Staff
5 WAY TO PROTECT YOUR SALES FROM "COST SAVING" SUGGESTIONS
In the previous post we examined some of the ways your well-meaning office, marketing, production and accounting staff may come up with “cost-saving” suggestions than can actually hurt sales. When little things go missing or the package gets simplified in the name...
Beware of “Money Saving” Suggestions from Your Non-Sales Staff
DON'T JUST DO IT!
Let’s start by realizing that there are really only two divisions in every company, Sales and Sales Support. Since Sales Support includes everyone not in Sales, Sales Support consists of Production, Accounting, Marketing, and so on. Without sales there is simply no...
Does Your Company Culture Give Rise to Great Ideas?
The 4 Pillars of a Positive Company Culture
Some people think “culture” is what you get in your yogurt. So called “company culture” starts from the top and permeates throughout your organization. The attitudes, principles, philosophies and values of owners like you and your managers shape the decisions,...
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