CUSTOMER SERVICE AND STAFF ACKNOWLEDGEMENT ARE ESSENTIAL
by Michael Houlihan & Bonnie Harvey | Business Blog
A company survives and grows due to sales and the loyalty of customers and staff. Sales are based on price, value, dependability, integrity, availability and perception. The basis of perception is image, networking, and more recently, the transparency of the producer.... 5 WAY TO PROTECT YOUR SALES FROM "COST SAVING" SUGGESTIONS
by Michael Houlihan & Bonnie Harvey | Business Blog
In the previous post we examined some of the ways your well-meaning office, marketing, production and accounting staff may come up with “cost-saving” suggestions than can actually hurt sales. When little things go missing or the package gets simplified in the name... DON'T JUST DO IT!
by Michael Houlihan & Bonnie Harvey | Business Blog
Let’s start by realizing that there are really only two divisions in every company, Sales and Sales Support. Since Sales Support includes everyone not in Sales, Sales Support consists of Production, Accounting, Marketing, and so on. Without sales there is simply no... CHANNEL DISTRIBUTION MANAGEMENT TRUMPS PRODUCTION
by Michael Houlihan & Bonnie Harvey | Business Blog
In the previous three posts we have given just a few examples of the importance of Channel Distribution Management in product design. Here we will examine two of the most important factors in product distribution through conventional channels:... 7 Tips to Maximize Your Human Resources
by Michael Houlihan & Bonnie Harvey | Business Blog
Does your company regard its staff as a commodity, information as a currency, and operate on a need-to know basis? If so, you may be missing one of the primary advantages of Human Resources – good ideas. Some of the best ideas can come from your own people....