GET THE BIG PICTURE!
by Michael Houlihan & Bonnie Harvey | Business Blog
A lot of you are sitting on the fence between a comfy, secure job that bores you to death, and taking that adventurous plunge into the unknown – entrepreneurship. What’s going through your mind? Short-term security with a good “solid” job and... YOUR CALL MAY BE RECORDED
by Michael Houlihan & Bonnie Harvey | Business Blog, Company Culture, Customer Service
You’ve done everything right as a producer. You’ve given your customer compelling advertising, stellar reputation, and third-party endorsements to put them in a positive state of mind even before they purchase your product or service. They anticipate a rewarding...