Solve Business Problems with What You Have at Hand
EMPATHY IS THE GOLDEN THREAD
We recently had the opportunity to speak to the Aalto Fellows, a group of the top students from Aalto University in Finland. They were in Silicon Valley for the entrepreneurial tour and we caught up with them at Stanford University. What was most impressive about this...
3 Overused Tactics of Poor Customer Service
“GO AWAY!”
We hope it’s an individual and not a company-wide problem. It could be poor hiring or poor training that results in certain counterproductive tactics that account executives and customer service representatives in big companies increasingly use. It seems to occur when...
The Tony DUrso Show Interview
M&B were interviewed on “The Tony Durso Show” by host, Tony Durso. To listen to their interview, please fast forward to 32:06 Who We Are Michael Houlihan and Bonnie Harvey co-authored the New York Times bestselling business...
Multi-Motivation Interview
M&B were interviewed on Multi Motivation by host, Leland Jones. To listen to the interview, please press the play button below: Who We Are Michael Houlihan and Bonnie Harvey co-authored the New York Times bestselling business book, The Barefoot...
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