by Michael Houlihan & Bonnie Harvey | Business Blog
Why do they call it duck tape? The purpose of a question is to solicit an answer. But an answer to what? Just the question on its face? Or the deeper misunderstanding posed by the question? In business, when you are building a team, you must pay very close attention... “I KNOW THAT JOB!”
by Michael Houlihan & Bonnie Harvey | Business Blog
The advantages of starting a business when you are undercapitalized are priceless. They can force you to be creative, resourceful, and frugal. They focus your attention on sales to achieve a positive cash flow quickly, before you go out of business. They can save you... “IT’S ALL ABOUT ME!”
by Michael Houlihan & Bonnie Harvey | Business Blog
You won’t get too much argument against the proposition that an excellent customer experience results in return customers, loyalty, and even advocacy. But few owners are aware that the terms their own people use can sour their hard earned customers on an otherwise... NEED TO KNOW OR KNOW THE NEED
by Michael Houlihan & Bonnie Harvey | Business Blog
Most companies, in their attempt to present the image of stability and security to their employees, will deliberately prevent them from knowing about the challenges the company faces. They fear their people will jump ship if they know that the company is facing... by Michael Houlihan & Bonnie Harvey | Business Blog
“Sales? That’s not my job.” It’s not how you get the entrepreneurial spirit. It’s how you lose it! Companies can reverse engineer the entrepreneurial spirit back into their companies by returning to the backbone of that spirit — sales. Every garage...