Customer Service Trumps Price

WOULD YOU PAY A LITTLE MORE IF THEY KNEW YOUR NAME?

Brian Tracy, our mentor and author of more than 60 books on business and sales, says if you really want to be successful, ask yourself this question: “How can I increase my service to my customer today?” We couldn’t agree more. Getting to know your customer is the first step in increasing customer service. What […]

Women-Owned Businesses to the Rescue!

BEYOND THE GLASS CEILING

Sheryl Sandberg in her bestseller, Lean In, laments the stubborn persistence of the “glass ceiling” holding women back in corporate America. After years of advancement in women’s access to the top corporate positions, the progress has slowed to a crawl. She raises several important issues, asks some serious questions, and suggests some positive actions. But […]