Terms That Can Hurt Your Business and Undo Your Good Will
“IT’S ALL ABOUT ME!”
You won’t get too much argument against the proposition that an excellent customer experience results in return customers, loyalty, and even advocacy. But few owners are aware that the terms their own people use can sour their hard earned customers on an otherwise...
Best Source of Good Ideas Are Your Employees
NEED TO KNOW OR KNOW THE NEED
Most companies, in their attempt to present the image of stability and security to their employees, will deliberately prevent them from knowing about the challenges the company faces. They fear their people will jump ship if they know that the company is facing...
Back to the garage: How to recapture the entrepreneurial spirit
“Sales? That’s not my job.” It’s not how you get the entrepreneurial spirit. It’s how you lose it! Companies can reverse engineer the entrepreneurial spirit back into their companies by returning to the backbone of that spirit — sales. Every garage...
It Takes More Than a Great Idea to Sell a Product
Take a look around the entrepreneurial landscape today, and you’d think all you need to succeed is to have a good idea. The field of entrepreneurship is littered with motivational messages urging us to quit our 9-5 day jobs, pitch a great idea, and then the money will...
How Your Impatience is Used Against You
“ARE WE THERE YET?”
Member Login Username: Password: “What? Aren’t you a millionaire yet? Don’t you have an international best seller yet? Well, step right up! Have I got the quick fix for you!” Or so it goes with most hype-sters pandering to your impatience and human laziness. We all...
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