Creative problem solving | The Barefoot Spirit

Positive Company Culture is critical to Growth and Survival – Part 2

CUSTOMER SERVICE AND STAFF ACKNOWLEDGEMENT ARE ESSENTIAL

by Michael Houlihan & Bonnie Harvey | Business Blog

A company survives and grows due to sales and the loyalty of customers and staff. Sales are based on price, value, dependability, integrity, availability and perception. The basis of perception is image, networking, and more recently, the transparency of the producer....

Making Mistakes Right

DON’T WASTE A PERFECTLY GOOD MISTAKE!

by Michael Houlihan & Bonnie Harvey | Business Blog

Everybody makes mistakes, so why not take advantage of them? If your company culture does not give permission to make mistakes, your staff will hide them. They’ll want to ‘fix’ it fast and hope you never find out. They may be the only ones who know how to fix it, and...

Distribution: The Distance between a Great Product and a Sale – Part 2

THEY CAN'T BUY IT IF IT AIN'T THERE!

by Michael Houlihan & Bonnie Harvey | Business Blog

The least glamorous but most essential part of making a sale is actually getting your product to your buyer. Many great products are rotting in warehouses somewhere because their designers didn’t take the realities of the distribution system into account. Here are...

Straight Up

The Fastest Way Out of the Box

by Michael Houlihan & Bonnie Harvey | Business Blog

When you look at the earth from space, or even your city from an airplane, you can’t help but think how relatively small we really are in the scheme of things. Imagine if your office chair was able to blast off slowly like rocket at Cape Canaveral. As you slowly...