by Michael Houlihan & Bonnie Harvey | Business Blog
First published on Entrepreneur.com on 11/12/2017 From your creditors to your employees, good business relationships are built on trust. Can the people who depend on you, confidently rely on you to treat them fairly? Once you have proven your dependability, they will... THE “ACTUAL FACTS”
by Michael Houlihan & Bonnie Harvey | Business Blog
Susan Goldberg, Editor in Chief of National Geographic, recently felt compelled to speak out on the matter of truth, trust, and facts. In the June publication, her letter from the editor laments the widening of the trust gap between the public and the experts. She... EMPLOYER OR CUSTOMER?
by Michael Houlihan & Bonnie Harvey | Business Blog
If you are a recent college grad, you may be hitting the employment market about now. You may think you are searching for a job, but maybe you should be searching for a “customer.” “I need to pay my bills,” you say, or “I need some security,” but by changing the... Give Your Brand a Soul.
by Michael Houlihan & Bonnie Harvey | Business Blog
Brands that stand for more than just their products have a huge advantage in this era of increasing transparency. It’s not enough to have the best product at the most popular price any more, and excellent customer service is only the beginning. Now, more than ever,...