EVERY JOB CAN TAKE ON A LIFE OF ITS OWN – KEEP IT CURRENT
by Michael Houlihan & Bonnie Harvey | Business Blog
Job descriptions seem to have a certain amount of authority built into them. They can describe the job for the new hire and be a reference for the last word in duties. The problem is that nothing remains the same for very long. Constant operational changes and market... YOU CAN’T UNRING THE BELL
by Michael Houlihan & Bonnie Harvey | Business Blog
In this two part series we are addressing service businesses. Last time we identified a way of classifying your clients and customers. This time we will offer some ways to increase your business. Your goal is to get more referrals. These are new customers who were... MAKE YOUR SIZE WORK FOR YOU
by Michael Houlihan & Bonnie Harvey | Business Blog
This is the second installment in a four-part series designed to encourage small start-ups by recognizing some of their inherent advantages. Small start-ups face a myriad of challenges. They are undercapitalized, unproven and have no market traction. They are up... WHY LIGHT-ON-YOUR-FEET TRUMPS BIG-AND-POWERFUL
by Michael Houlihan & Bonnie Harvey | Business Blog
Today we need new products, new services, and new ideas to invent our way back to prosperity. Small start-up producers have always been the backbone of the economy, not just because they provide the most new jobs, but because they improve the very quality of our lives... SEND A SILENT AND POWERFUL MESSAGE: PROFESSIONAL CUSTOMER SERVICE HERE!
by Michael Houlihan & Bonnie Harvey | Business Blog
Many companies these days seem to think that they are giving their office staff some kind of a benefit by letting them dress any way they want. Business casual has become casual and casual has become downright scruffy. What happens when Mr. Big walks into your company...