WHY LIGHT-ON-YOUR-FEET TRUMPS BIG-AND-POWERFUL
by Michael Houlihan & Bonnie Harvey | Business Blog
Today we need new products, new services, and new ideas to invent our way back to prosperity. Small start-up producers have always been the backbone of the economy, not just because they provide the most new jobs, but because they improve the very quality of our lives... CUSTOMER SERVICE AND STAFF ACKNOWLEDGEMENT ARE ESSENTIAL
by Michael Houlihan & Bonnie Harvey | Business Blog
A company survives and grows due to sales and the loyalty of customers and staff. Sales are based on price, value, dependability, integrity, availability and perception. The basis of perception is image, networking, and more recently, the transparency of the producer.... 5 WAY TO PROTECT YOUR SALES FROM "COST SAVING" SUGGESTIONS
by Michael Houlihan & Bonnie Harvey | Business Blog
In the previous post we examined some of the ways your well-meaning office, marketing, production and accounting staff may come up with “cost-saving” suggestions than can actually hurt sales. When little things go missing or the package gets simplified in the name... DON'T JUST DO IT!
by Michael Houlihan & Bonnie Harvey | Business Blog
Let’s start by realizing that there are really only two divisions in every company, Sales and Sales Support. Since Sales Support includes everyone not in Sales, Sales Support consists of Production, Accounting, Marketing, and so on. Without sales there is simply no... THEY CAN'T BUY IT IF IT AIN'T THERE!
by Michael Houlihan & Bonnie Harvey | Business Blog
The least glamorous but most essential part of making a sale is actually getting your product to your buyer. Many great products are rotting in warehouses somewhere because their designers didn’t take the realities of the distribution system into account. Here are...