JUST A PEST OR BEST OF FRIENDS?
by Michael Houlihan & Bonnie Harvey | Business Blog
Salespeople have been given a bad name. It is depicted in The Music Man, the musical decrying the manipulating tactics of a salesman selling horns in a town where no one needed them. It’s portrayed in old movies like Used Cars, where unsuspecting folks are tricked... SUCCESS HAPPENS!
by Michael Houlihan & Bonnie Harvey | Business Blog
“You’ll never make it with that attitude!” You’ve heard it in sports. You’ve heard it in school. And you may have heard it from your parents. You attitude is the filter through which all the input you receive passes, is judged, and is acted upon. In business, having a... “IT’S FOR YOU!”
by Michael Houlihan & Bonnie Harvey | Business Blog
Personal business experience has proven to us that face-to-face meetings are the most productive for breaking the ice with a new prospect. The human face has at least 43 muscles that act in consort to produce over 20 expressions. If you see a negative one while you... “IT’S ALL ABOUT ME!”
by Michael Houlihan & Bonnie Harvey | Business Blog
You won’t get too much argument against the proposition that an excellent customer experience results in return customers, loyalty, and even advocacy. But few owners are aware that the terms their own people use can sour their hard earned customers on an otherwise... THERE IS NO LACK OF OPPORTUNITIES
by Michael Houlihan & Bonnie Harvey | Business Blog
We are frequently asked by aspiring entrepreneurs, “How do I spot the next big opportunity?” The short answer: do something, anything, but get going! It’s hard to see what the folks in the cars on the freeway are wearing until you catch up with them. From the road...