HOW WOULD YOU LIKE IT?
by Michael Houlihan & Bonnie Harvey | Business Blog
Our grandparents called it “The Golden Rule.” Our parents told us to “Put yourself in the other guy’s shoes.” We call it “How would you like it?” But it’s all the same concept of fair play. Unfortunately, in our fast-paced, highly competitive business environment,... NEED TO GROW TRUMPS NEED TO KNOW
by Michael Houlihan & Bonnie Harvey | Business Blog
The corporate structure is based on a division of labor into specialized groups who tend to isolate themselves from the rest of the company. Each division has its own professional organizations that reinforce this view. Within these divisions of labor are further... NO JOBS WITHOUT SALES!
by Michael Houlihan & Bonnie Harvey | Business Blog
From the outstanding musical, “The Music Man” to the hilarious movie, “Used Cars,” people in the sales profession have long been saddled with an unfair stereotype. Yet, without sales, few businesses would succeed. Our economy relies on hundreds of thousands of... ““IT’S NOT THE JOURNEY OF 1,000 LEAGUES THAT WEARS DOWN THE MIGHTY SOLDIER, BUT THE TINY PEBBLE IN HIS SHOE”
by Michael Houlihan & Bonnie Harvey | Business Blog
No matter what kind of business you think you’re in, you quickly find out you are in the personnel management business. With careful hiring, mentoring, recognition, and compensation plans, your people can be your greatest asset. Recurrent, personnel issues can be a... “SHE’S ON TOP OF IT”
by Michael Houlihan & Bonnie Harvey | Business Blog
People ask us how to know when administrative people “own” their jobs. What behavior convinces us that we can depend on them? How do we know when they take responsibility for the outcomes related to their performance? When can we stop worrying about them and stop...