How to Turn Your Customers Into Advocates (even during a pandemic)
The pandemic has resulted in many businesses closing. Many are hanging on by a thread. Others have been turned upside down. And many more have lost customers and sales. What can you do about it? Some may advise you to advertise more. That can be effective. But there...
Virtual Author Interview
M&B were interviewed on the Virtual Author video podcast by host, Paul Page. To watch the interview, please click the play button below: Who We Are Michael Houlihan and Bonnie Harvey co-authored the New York Times bestselling business...
Reducing Employee Turnover: Relationship Bonds Can Be Stronger than Transactional Bonds
I IDENTIFY WITH THE STORY!
You’ll never see a line item in a business plan that says, “Turnover, $300,000 in three year!” Yet, if that’s all it costs you, you may be fortunate. Turnover is one of the biggest hidden costs in any business. Just when you get the right candidate, onboard them,...
Time to Take the Virus Seriously!
KEEP YOUR GUARD UP!
When the allies landed at Normandy, it was the beginning of the end of World War II. It was a turning point, but not the end! We still were going to face thousands of deaths in the battlefield. We still had to be on rations. We still had to take precautions. The...
You Need a Hug! But Friends and Family Can Give You the Virus Too!
DON’T BURST YOUR BUBBLE!
A few years back, the term “bubble” referred to company stock being overvalued. The implication was that if the bubble expanded too much, it would burst and investors would lose their money. In these Corona Virus days, the term “bubble” refers to a group of...
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