performance based compensation

Job Descriptions – A Portrait or Snapshot

EVERY JOB CAN TAKE ON A LIFE OF ITS OWN – KEEP IT CURRENT

by Michael Houlihan & Bonnie Harvey | Business Blog

Job descriptions seem to have a certain amount of authority built into them. They can describe the job for the new hire and be a reference for the last word in duties. The problem is that nothing remains the same for very long. Constant operational changes and market...

How to Talk to Your Computer Tech

PROTECT YOUR PERSONAL PREFERENCE SETTINGS!

by Michael Houlihan & Bonnie Harvey | Business Blog

Probably the most frustrating part of business today is our total dependence on our computers. It’s a true love-hate relationship. When computers go haywire, we’re stymied. We call our system’s administrator, tech support, or programmer for help. They usually fix the...

5 Ways to Increase Your Service Business

YOU CAN’T UNRING THE BELL

by Michael Houlihan & Bonnie Harvey | Business Blog

In this two part series we are addressing service businesses. Last time we identified a way of classifying your clients and customers. This time we will offer some ways to increase your business. Your goal is to get more referrals. These are new customers who were...

How to Improve your Service Business

“YOU GOT TO SERVE SOMBODY” – BOB DYLAN

by Michael Houlihan & Bonnie Harvey | Business Blog

Over half of all businesses are service businesses. These industries include many professions from legal and engineering to hair cutting and plumbing. All these services require excellent management, positive company culture, and most important, return clients. Brian...

Achieve Your Goals by Taking Responsibility for the Other Guy’s “Mistakes”

GET SMART ABOUT STUPID

by Michael Houlihan & Bonnie Harvey | Business Blog

Whenever you are depending on contractors, government organizations, or outside services, things can go wrong. When they do there is a great tendency to point a finger and find fault with the other guy. Here are some tips that will help your company improve and be...