CUSTOMER SERVICE AND STAFF ACKNOWLEDGEMENT ARE ESSENTIAL
by Michael Houlihan & Bonnie Harvey | Business Blog
A company survives and grows due to sales and the loyalty of customers and staff. Sales are based on price, value, dependability, integrity, availability and perception. The basis of perception is image, networking, and more recently, the transparency of the producer....
GENEROSITY AND PERMISSION ARE A GOOD START
by Michael Houlihan & Bonnie Harvey | Business Blog
Company culture has a direct bearing on sales, and the survival and growth of a company. We have mentioned it before but think it is such an important factor in company success that we want to expand upon it here in a three part series on the original Barefoot company...
5 WAY TO PROTECT YOUR SALES FROM "COST SAVING" SUGGESTIONS
by Michael Houlihan & Bonnie Harvey | Business Blog
In the previous post we examined some of the ways your well-meaning office, marketing, production and accounting staff may come up with “cost-saving” suggestions than can actually hurt sales. When little things go missing or the package gets simplified in the name...
DON'T JUST DO IT!
by Michael Houlihan & Bonnie Harvey | Business Blog
Let’s start by realizing that there are really only two divisions in every company, Sales and Sales Support. Since Sales Support includes everyone not in Sales, Sales Support consists of Production, Accounting, Marketing, and so on. Without sales there is simply no...
by Michael Houlihan & Bonnie Harvey | Business Blog
Good ideas are like belly buttons – everyone has one – you have to push to get it going, then you have to run to keep up with it. It seems there is no shortage of great ideas. The real shortage is purchase orders. Many individuals and companies as well, focus on...