CUSTOMER SERVICE AND STAFF ACKNOWLEDGEMENT ARE ESSENTIAL
by Michael Houlihan & Bonnie Harvey | Business Blog
A company survives and grows due to sales and the loyalty of customers and staff. Sales are based on price, value, dependability, integrity, availability and perception. The basis of perception is image, networking, and more recently, the transparency of the producer.... GENEROSITY AND PERMISSION ARE A GOOD START
by Michael Houlihan & Bonnie Harvey | Business Blog
Company culture has a direct bearing on sales, and the survival and growth of a company. We have mentioned it before but think it is such an important factor in company success that we want to expand upon it here in a three part series on the original Barefoot company... WHERE THE RUBBER MEETS THE ROAD
by Michael Houlihan & Bonnie Harvey | Business Blog
Ever since the beginning of Return Desks and 800 numbers, companies have become more directly accountable to their consumers for quality and value. Before their existence, customers would just buy another brand if they were dissatisfied. Today most companies have a... THANK YOU!
by Michael Houlihan & Bonnie Harvey | Business Blog
On Tuesday we had the pleasure of attending Gary Vaynerchuk’s book signing in Marin County. He champions a classic message for a new generation and a new economy: “Companies that show they care have the market advantage.” Brands have to stand for more than the... by Michael Houlihan & Bonnie Harvey | Business Blog
On Tuesday we had the pleasure of attending Gary Vaynerchuk’s book signing in Marin County. He champions a classic message for a new generation and a new economy: “Companies that show they care have the market advantage.” Brands have to stand for more than the...