Entrepreneur – WINT Water Intelligence Tackles Waste While Improving Efficiency
We love to celebrate companies that are making a deposit by making a difference. When we get asked by entrepreneurship grads, “What business should I go into?” Our answer is always, “Find a business that addresses, mitigates, or helps people and companies survive the... Entrepreneur – Rheem Manufacturing Sets Aggressive Sustainability Goals for 2025
Sixtyfive percent of the energy that is delivered to the typical home is used for heating the home, cooling the home or heating the water used in the home. The rest is used for appliances, lighting, tools and electronic devices. We have been reporting on startup...
Does Your Company Have a Customer Intel Department?
MUCH MORE THAN CUSTOMER SERVICE
In most large companies, the customer service department is strictly for complaint resolution. Companies usually relegate customer service to the bottom of the corporate structure pyramid because they’re seen as some kind of a clerical call center. They’re...
Whatever Business You Think You’re in, Your Employees Should Be Oriented on Your Customers
We recently had the pleasure of spending the day with 65 MBA students from Nanyang University in Singapore. Twenty-five percent of the class were part-time students who were already running their own businesses. They asked most of the questions because they obviously...
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