“I WILL GLADLY PAY YOU TUESDAY FOR A HAMBURGER TODAY” -WIMPY
by Michael Houlihan & Bonnie Harvey | Business Blog
When you start a business, it seems like the hype-type descend on you like the plague. You file for a license, a domain, or even a DBA, and bam! They are at your door! We went to a conference recently and one speaker actually advised the audience, “Ya wanna get rich?... by Michael Houlihan & Bonnie Harvey | Business Blog
Last Friday, Michael Houlihan and Martin Jones were honored at VinoPro’s award dinner at Benziger Winery in Glen Ellen, CA. Martin and Michael’s wine country consulting business, Houlihan and Jones, was responsible for helping to establish the business... YOU CAN’T UNRING THE BELL
by Michael Houlihan & Bonnie Harvey | Business Blog
In this two part series we are addressing service businesses. Last time we identified a way of classifying your clients and customers. This time we will offer some ways to increase your business. Your goal is to get more referrals. These are new customers who were... “YOU GOT TO SERVE SOMBODY” – BOB DYLAN
by Michael Houlihan & Bonnie Harvey | Business Blog
Over half of all businesses are service businesses. These industries include many professions from legal and engineering to hair cutting and plumbing. All these services require excellent management, positive company culture, and most important, return clients. Brian... DON’T WASTE A PERFECTLY GOOD MISTAKE!
by Michael Houlihan & Bonnie Harvey | Business Blog
Everybody makes mistakes, so why not take advantage of them? If your company culture does not give permission to make mistakes, your staff will hide them. They’ll want to ‘fix’ it fast and hope you never find out. They may be the only ones who know how to fix it, and...