Your Business Can Improve by Admitting to Mistakes
OOPS, MY BAD!
You and your company are not judged by how well you do when you’re good, but by how well you do when you’re bad. To err is human, but denial can exacerbate and magnify an awkward situation. It can add an air of insincerity to an already regrettable occurrence. This...
Find Good People – Make Great People
BUILD A SQUARE HOLE FOR A SQUARE PEG
People always ask us what we look for in a job applicant because we had such a great staff. Sure, we looked at qualifications, but we looked beyond that. We wanted people who were not only qualified, but also had foundational qualities we could build upon. We wanted...
Kindred Spirits, Fellow Travelers, and Strategic Partners
GOING MY WAY - NEED A LIFT?
One of the most effective and often over-looked resources to build and grow your business is strategic alliances. “Partnerships” with other businesses and organizations who benefit by your success can help you meet your bills, get the word out about your company, and...
5 Ways to Increase Your Service Business
YOU CAN’T UNRING THE BELL
In this two part series we are addressing service businesses. Last time we identified a way of classifying your clients and customers. This time we will offer some ways to increase your business. Your goal is to get more referrals. These are new customers who were...
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