Thanks to tweets, texts, posts, and very short attention spans, we have become a society constantly looking for the shortest way to communicate a thought. That may be fine for the captions on a cute kitten picture, or texting your friend a remark, but it’s counter-productive in business communication. In fact, just the opposite is […]

As an entrepreneur, you and everyone who works for you, and with you, must be a salesperson in one way or another. Even so, the official sales staff is under a lot of pressure to perform. But have you shown them “blood from the beast?” In other words have you actually demonstrated that sales are possible? […]

We were interviewed on KRCB’s North Bay Public Media’s Radio Show, Words by Words, by host Gil Mansergh. To listen to the interview, click the play button below.

We were interviewed on Innovation Navigation Powered by Wharton Business School on Sirius XM Radio by host, Dave Robertson. To listen to a preview of the interview, please click here. To download the full interview, please visit Innovation Navigation’s 7/7/2015 iTunes podcast.

  We can’t have a cop on every corner or a regulator in every office. At some point we must rely on the people we hire, do business with, and buy products or services from. When we cannot depend on these people, we look to terminate the relationship and search for alternatives. It’s only human […]

We live in a world that expects us to know and understand increasing complex technologies. Our allocated time to digest new information has been cut to a fraction of what it once was. In a world of Tweets, posts, quick starts, and “Just tell me the one thing…,” it’s easy to miss the point, and […]

People often ask us what the characteristics of an ideal employee or outsourced service are. The answer is they should be effective, dependable, and irreplaceable. If you are the employee or outsourced service, ask yourself, “Why was the job created, and what are the goals of the job? How and why was the job budgeted?” […]

We contributed an article for ICMA (International City/County Management Association) Publications Public Management Magazine on how to “Make Your Workplace More Enjoyable.”  To read the post, please visit ICMA’s website         

The Wright Brothers came from humble origins to change history. It’s hard to believe as we cruise across the continent at 30,000 feet that the initial flight of man was slightly further than the wing span of most of today’s modern commercial aircraft. They built their original airplane with less than $1000 in supplies. But […]

The Entrepreneurs’ Organization recently posted one of our blogs in their publication, EO Octane, on how to “Improve Your Brand Image with Fun!” To read the blog, please visit the Entrepreneurs’ Organization website.