YOU CAN’T UNRING THE BELL
by Michael Houlihan & Bonnie Harvey | Business Blog
In this two part series we are addressing service businesses. Last time we identified a way of classifying your clients and customers. This time we will offer some ways to increase your business. Your goal is to get more referrals. These are new customers who were... “YOU GOT TO SERVE SOMBODY” – BOB DYLAN
by Michael Houlihan & Bonnie Harvey | Business Blog
Over half of all businesses are service businesses. These industries include many professions from legal and engineering to hair cutting and plumbing. All these services require excellent management, positive company culture, and most important, return clients. Brian... WOULD YOU WORK FOR YOURSELF? WOULD YOU BUY YOUR OWN PRODUCT?
by Michael Houlihan & Bonnie Harvey | Business Blog
When you build a house, the foundation must be laid strong and straight. If it’s not, the framers try to make up for it. When they can’t, the drywall guys try to make up for it. When they can’t, the painters try to make up for it. When they can’t, you’re going to have... UNITED WE STAND!
by Michael Houlihan & Bonnie Harvey | Business Blog
This is the third part in the series about the original Barefoot culture. Culture really sets the tone, boundaries, and expectations the team has toward your company, your mission and your product. We’ve saved the best for last because having a common cause and... CUSTOMER SERVICE AND STAFF ACKNOWLEDGEMENT ARE ESSENTIAL
by Michael Houlihan & Bonnie Harvey | Business Blog
A company survives and grows due to sales and the loyalty of customers and staff. Sales are based on price, value, dependability, integrity, availability and perception. The basis of perception is image, networking, and more recently, the transparency of the producer....